Shipping & Delivery
We aim to ship all orders within 2 working days of purchase.
UK orders are sent using Royal Mail, please allow 1-2 days working days for delivery. We offer UK Next Day Delivery, order before 2pm Monday - Friday.
International orders are shipped via DHL Tracked. Orders shipped to Australia, Qatar and the UAE, are shipped via Royal Mail Tracked.
International orders take approximately 6-9 working days for delivery. Delivery times are provided as a guideline only, and do not take into account possible delays due to customs or stock availability.
Please allow 48 hours for your tracking number & shipping label to update.
Orders that are designated for shipment to Europe may be subject to local customs and duties.
Orders refused or deemed undeliverable by the courier will be returned to our studio. If your item is returned to us we will contact you via email once received. If you wish to receive the package payment must be made for a new shipping label.
If you refuse a shipment from Susamusa, you are responsible for the original shipping charges and any Import Fees that are incurred on the package.
If you need any further information, please feel free to email us at email@example.com.